Note: This privacy policy covers online publications and supplements
published and distributed by Oakstone Publishing, LLC dba Personal Best®. These publications
include TopHealth® Online and Personal Best Healthlines Online as well as their respective
Well Connections Online Supplements.
Personal Best is committed to protecting your online privacy. We feel it is important for you to
know how we handle the information we receive from you via the Internet. You can visit this site without
revealing any personal information. However, you are required to provide an e-mail address if you choose
to communicate directly with us.
Third-party links
Personal Best’s online publications and supplements June contain links to Web sites operated by
third parties. Personal Best has no control over the privacy policies and practices of such third party sites,
and if you have any concerns, you are urged to review the terms of those sites for more information about
the policies applicable to those sites.
How we and our affiliates collect and use personal information
IP addresses
We collect and log the IP address of all visitors to our online publications and supplements. An IP address
is a number automatically assigned to your computer whenever you access the Internet. IP addresses allow
computers and servers to recognize and communicate with one another. We collect IP address information
so that we can properly administer our system and gather aggregate information about how our site is being used,
including the pages visitors are viewing. To maintain your anonymity, we do not associate IP addresses with
records containing personal information. We will use IP address information, however, to personally identify
you in order to enforce our legal rights or when required to do so by law enforcement authorities.
Health tools information
You June need to provide personal information in order to use some of the health tools on our site.
This information June include your answers to questions about your health status. We use this
information to calculate de-identified aggregate reports and health risks. This information is
not shared with your Employer as it is a personal self evaluation and is meant to provide feedback
and positive health promotion to assist you individually. It is never shared with any third-party
unless required by law.
Surveys
You June be asked to complete surveys when you visit one of Personal Best’s online publications or
supplements. We use information from surveys to better understand the needs of our users and to gather
information about wellness and health care trends and issues. We June share information from surveys
with third parties who perform data management services for our site. Those third parties have agreed
to keep all data from surveys confidential. Also, we June share information from surveys in a
de-identified aggregate form with third parties with whom we have a business relationship.
What we provide to third parties
Except as noted above for surveys, Personal Best does not provide any third party access to your IP address
and e-mail address.
We June provide third parties with aggregate statistics about our visitors, traffic patterns and related site
information. These data reflect site-usage patterns gathered during visits to one of our sites each month,
but they do not contain behavioral or identifying information about any individual unless that individual has
given us permission to share that information.
Aggregate information
We use general traffic, site usage and length-of-stay information in reports to determine feature and story
popularity as well as aggregate results from our online polls, surveys and assessments. This sort of information
is shared only in aggregate and does not personally identify you.
How we use cookies
"Cookies" are small pieces of information that some Web sites store on your computer's
hard drive when you visit them. Like many other Web sites, Personal Best’s online publications
and supplements use cookies to provide us with information relating to the sources of our site traffic.
Collecting this information, however, does not allow us to personally identify you.
Most Web browsers automatically accept cookies but allow you to modify security settings so that
you can approve or reject cookies on a case-by-case basis. Our site requires that both cookies and
JavaScript be enabled. If you reject cookies from our site, some parts of the site June not work
properly for you.
Children's privacy
This site is intended for adults age 18 and older. It is not intended for or designed to attract people under
the age of 18. We do not collect personally identifiable information from any person we actually know to be under
the age of 18.
E-mail communications and related services
E-mail communication that you send to us via the e-mail links on our site June be shared with a Customer Service
representative, employee, medical expert or agent that is most able to address your inquiry. We make every effort
to respond in a timely fashion once communications are received. Once we have responded to your communication, it
is discarded or archived, depending on the nature of the inquiry.
The e-mail functionality on our site does not provide a completely secure and confidential means of communication.
It's possible that your e-mail communication June be accessed or viewed by another Internet user while in transit
to us. If you wish to keep your communication private, do not use our e-mail.
Complaint process
If you have a complaint or problem, you June e-mail us by clicking the "Contact us" link at the bottom of
any page. Our Customer Service department will forward your complaint to the appropriate department for response or
resolution. If you don't receive adequate resolution, you June write to the Managing Editor at:
Managing Editor
Personal Best
100 Corporate Parkway
Suite 600
Birmingham, AL 35242
Changes to our Privacy Policy
We will occasionally update this Privacy Policy. You will see the word "updated" followed
by the date next to the Privacy Policy link near the bottom of all pages on the site. If
the "updated" date has changed since you last visited, you're encouraged to review
the policy to be informed of how this site is protecting and using your information.